Version Date: October 10, 2018
Our Services and Targeting Data: Personal Data is data that can be attributed to an individual. We work with a variety of sources to assist our Customers in targeting advertising based on demographic, geographic and employment profiles, but not any Personal Data. Using these profiles we can target advertising toward groups of persons that fit these general profiles using online advertising services. We transmit the profiles as instructed by our Customers to advertisers using APIs to allow them to target advertising through specific ad network through our platform.
Personal Data. We do not collect Personal Data on visitors to our site, but we do collect the name, email address, address, phone number and payment information for users that want information regarding the Company Services, that are customers or who enter into contests or promotions with us.
How Do We Use Your Data
We use Customer Personal Data for the purpose of providing the Company Services you pay for and tracking use of those Company Services for customer service and billing purposes. We also use your Personal Data connected with payment and use in order to bill you for the Company Services purchased by the Customer using a third party service provider. We do not store your payment information.
If you are a customer, we also may use your information to contact you for direct marketing purposes to let you know about our products or services that might be of interest to you.
We will not sell, rent, or share Personal Data with third parties outside of our company without your consent, except in the following ways:
Law Enforcement and Internal Operations
We sometimes contract with other companies and individuals to perform functions or services on our behalf, such as software maintenance, data hosting, sending email messages, etc. We necessarily have to share your Personal Data with such third parties as may be required to perform their functions. We take steps to ensure that these parties take protecting your privacy as seriously as we do, including entering into Data Processing Addendum, EU Model Clauses and/or ensuring they have EU-U.S. and Swiss-US Privacy Shield certification.
The following third party processors collect personal data on our behalf and transmit it to us.
Google Analytics and Adwords Conversion and Dynamic Marketing collects information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site, but in and anonymous form. Google Analytics collects only the IP address assigned to you on the date you visit this site and assigns a user ID code, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
We work with, and our customers may share data to target ads through the following advertising technology providers:
These providers also collect tracking data via cookies on our site as well.
We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration. For example:
SSL encryption (https) everywhere where we deal with personal data.
Password protection on your account.
Data is kept on secure, encrypted servers, located in the US.
Restricting staff access to Personal Data protected by password logs and two factor authentication.
Regular staff privacy and security training
Tokenization of payments
For more information on how we protect information, please go to our security statement.
However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we store, process or transmit.
Third Party Advertising and Profile Sources.
We work with third party advertising technology and information databases to build profiles for our customers to target advertising. However we do not directly place advertisements or control the information they collect. Even if they endeavor to be compliant with data protection laws, we are not responsible for their data protection policies. If you would like to exercise any of your data subject rights, such as the ones listed below, they will be subject to the privacy policies of the sources of such data and you should make such requests directly to them.
Right to Review and Rectify Your Personal Data.
Customers can review and update most of your Personal Data by logging on to your account and changing your settings. However, if you are located in the European Economic Area (EEA) and additional assistance is requiredto review, change or delete inaccuracies within your Personal Data or would like to know what information about you was collected, please contact us at [EMAIL]. We reserve the right to charge for copies of data requested.
Right to Remove or Withdraw Consent.
You have the right to withdraw consent where such consent is required to share or use data and you may request that we delete your Personal Data. If you receive communications from us and no longer wish to receive them, please follow the removal instructions in the email or change your account settings. You can delete your Personal Data by logging into your account and deleting your account. However, since your Personal Data is required for us to provide the Services to you, deleting it will also terminate your access to the services. Deleting your Personal Data does not mean that all of it will be removed. We take steps to delete Personal Data is no longer necessary in relation to provide the Services or when we no longer have a legitimate purpose to retain such Personal Data. We may be required by law, to retain it to exercise or defend legal claims, or contractual obligations with our customers to retain some information in connection with our obligation to provide the Services. We may de-identify and anonymize some data for purposes of retaining it
If you would like us to transmit your Personal Data to another company providing similar services, we will work with them to do so upon request and verification of such request with both the requestor and the company receiving the Personal Data.
Right to Redress
If you are located in the European Economic Area and you believe we have violated any data protection laws you may file a complaint with your local data protection authority.
Our Services may involve the processing of Personal Data on behalf of our customers. When we do so, we are acting as processors for the controllers of such data. As such, we take steps to ensure that Personal Data subject to GDPR is processed in accordance with controller instructions and GDPR such as entering into a Data Processing Addendum incorporating EU Standard Contractual Clauses governing the processing, transmission and use of such End User Personal Data. If you wish to exercise your data subject rights to review, rectify, delete or port your End User Personal Data please contact the controller to make such request. If you make the request to us, we will work with the controller to process and evaluate such request to confirm whether deletion is required by GDPR.
Transnational Transfer of Data
If you are providing your Personal Data to us directly to use our Services, we will transmit your data, including your Personal Data, to the United States in order to fulfill our contractual obligations to you.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. California residents who have an established business relationship with metadata.io may make a written request to us about whether metadata.io has disclosed any Personal Information to any third parties for the third parties’ direct marketing purposes during the prior calendar year. To make such a request, please send an email or write us:
880 Harrison St. Suite 303C, San Francisco, CA 94107
Phone: (415) 231-2211
We may link to other websites. When you click on one of these links, you are ‘clicking’ to another website. We do not control the data collection or privacy practices of such third party sites. We encourage you to read the privacy policies of any third party sites, as their collection, use and storage practices and policies may differ from ours.
Metadata does not knowingly collect or store any personal information from or about children under the age of 16.
If you believe a child under the age of 16 has under any circumstances provided us with personal information and data, a parent or legal guardian can email us at firstname.lastname@example.org to request that their children’s information be deleted from our records.
“Do Not Track” or DNT is a feature enabled on some browsers that sends a signal to request that a web application disable its tracking or cross-site user tracking. At present, our Site does not respond to or alter its practices when a DNT signal is received.